Shipping policy

Processing time

Orders are processed within 2–5 business days of payment confirmation.

Shipping rates & delivery

We currently ship within Australia only.

Estimated delivery time is 3–7 business days after dispatch, depending on your location.

Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information.

Delays

We are not responsible for delays caused by Australia Post or other carriers, customs, or circumstances outside our control.

Damaged or lost orders

If your order arrives damaged or is lost in transit, please contact us at admin@thedudenood.com.au within 7 days of the expected delivery date.